Jeffree Star Cosmetics Reviews

I love all of his products jeffree never fails to deliver good products in amazing packaging on time

Really bad I am connected with solicitors. I ordered and bought a fitness outfit on the January 2023. I told delivery was 15 days. That hasn’t happen. And I don’t get any emails. I been asking and told fulfilment. Shouldn’t tell a delivery date then doesn’t happen. If I’m not getting it. Should be given the money back. People please be careful ordering with companies haven’t. I wanted that but not happening.

I placed an order as a birthday gift to someone. Purchased three items, only received two. Same day I received delivery of the 2 items I gifted them and contacted customer service. I had no idea they would want photos of the actual items received. The one they forgot to send was on sale and the cheapest. They refuse to assist. I sent pictures of box it arrived in with the invoice, was 100% sealed with company logo tape, no tamper during delivery. They refuse to send me the missing item and/or refund me. I cannot ask for the gifts back, how embarrassing would that be!?! I have spent hundreds of dollars with this company; I have been a huge supporter…never again! If this company isn’t concerned about their customers then I promise I am no longer concerned either. All I’ve asked for is what I paid for, that is all.

I placed an order as a birthday gift to someone. Purchased three items, only received two. Same day I received delivery of the 2 items I gifted them and contacted customer service. I had no idea they want photos of the actual items received. The one they forgot to send was on sale and the cheapest. They refuse to assist. I sent pictures of box it arrived in with the invoice, was 100% sealed with company logo tape, no tamper during delivery. They refuse to send me the missing item and/or refund me. I cannot ask for the gifts back, how embarrassing would that be!?! I have spent hundreds of dollars with this company; I have been a huge supporter…never again! If this company isn't concerned about their customers then I promise I am no longer concerned either.

I ordered the mystery box (valentines). $178.00 taken out of my account. I received the black box. It said 1of1 on it. Tried to contact someone. Haven’t been acknowledged yet. I really want my pink box. They took the money for it but I haven’t received it. I don’t know what to do. I am 55 and will probably be dead before I get the box.I do love the products in the black box for that is five star all the way

Iam glad that I tried Jeffrey Star lipstick and eyeshadow. It is so beautiful. Very pigmented and true to its color. Keep up the good work.

Lip pencil itself has got a really nice colour, but I can never properly sharpen it. Shouldn’t be like this for a price he charges. Primark lip pencils are in a better stage lol

I love the products jeffree star offers, and I've tried most of them….the skin, dog, and makeup. I love the body wash, moisturizer, and lip mask!

Banana Body wash smells AMAZING, and leaves my skin super fresh

The banana lip mask manages to make my lips lips super smooth- apply it at night and in the morning BAM beautiful.

Pink Face moisturizer is by far my favorite comparing it to the banana face moisturizer, and the packaging is beautiful. I have very VERY sensitive skin and almost 95% of the products out there make me break out horribly but the moisturizers do NOT break me out, I must say that his pink face wash DID make me break out sadly :( but not the moisturizers

The pink under eye cream is amazing and it has an ingredient in it that automatically makes your dark circles go away, so no more concealer for me.

Makeup remover is amazing too and removes all makes SO quick!

I Purchased the dog big bowl for my chihuahuas and it was HUGE, so I had to buy the smaller version which turned out to be a little small for 3 chihuahuas, so I wish there was like a medium size because its a big jump from small to large. I love it! It's so pretty on my floor.

I own Jawbreaker, cremated, orgy, pricked, small conspiracy eyeshadow pallets, and I absolutely love all of them but by far the orgy palette has the less to no fallout comparing to the rest! I just do my eyeshadow before makeup in case I get fallout when applying it. They're very pigmented so I would recommend neutral palettes for those that don't want very crazy colors, I guess…but they look amazing in person and better on camera!

The gloss are very nice and lipstick! When I first apply it has a different more dramatic color but kissing a napkin tones it down and gives it that pretty look!

The things I didn't like about according to my experience is…

Purple Star handmirror- I may of gotten a bad batch but it feels very cheaply made…I did NOT like the handheld mirror, such a bummer :( the edges were not even to the star itself:(

The face wash made me break out

Yes, shipping does take a little bit longer than what I wished for…but honestly the packaging and the way the ship things out are so well packaged and PRETTY! It doesn't look like they just threw a bunch of products in a box and called it a day…I've never EVER received a well packaged item shipped to me until I purchased from Jeffree star! It kind of makes me feel special and unique on the way the ship everything, you can tell they put an effort into making it so nice when you open your package and it's just amazing.

You should give it a try, but don't expect to order on a Friday and have it be delivered to you by following Wednesday! Specially if you ordered multiple items! Patience is KEY with this company, it's totally worth it!

Ps. The only place that delivers everything fast is Amazon, so comparing it to Amazon obviously shipping will take a while…but it's not a big deal since I get quality products made in USA!

Ordered on 12/20/22, shipped on 12/30/22, and delivered on 1/10/23 🤦🏻‍♀️…that is absolutely not normal. When should a transaction ever take 3 weeks to be completed??? I’ve bought things abroad that have come quicker.

Wish I would have checked reviews before order was placed. Placed my order almost 2 weeks ago still not processed. Contacted “customer care” and was told 14 days to process and they would be closed January 2-8 for mandatory inventory. (Not noted when order was placed) So who knows when they will get around to processing my order. And they also say about 10 days after it’s shipped to receive. While any other company takes 10 days max for the entire transaction, Jeffree Star people need a month or so…..Never again.

Warning warning warning do not waste money on mystery boxes. Watch the YouTuber open up a $6 box quite a few $6 boxes and she got the cremated palate in one another bigger pallet and another one and along with couple highlighters and a couple lipsticks so I thought well that ain't bad I'll go ahead and get one so I got a $6 one and then I got a $12 one thinking it would be better wrong wrong wrong this is what I got this is both the 12 and a $6 mystery box pictures below. I got a small pallet and a makeup bag I could just bought the cremated palette that I really bought mystery boxes for and maybe a couple extra things that he was given or even another big pallet that he could have gave or something I in the mystery box. What he did was knew that she was a YouTuber and sent her out these massive boxes just to make it look good so we'll go purchase them and we'll get absolutely s*** I'm going to keep my hatd earn money and never do this again

So first off the jeffree stars makeup is amazing, its addictive so its gorgeously made but very costly so once the black Friday sale started I ordered 5 things I was so excited I placed the order exactly at 10am when it started so my order wouldn't fall behind in all the black Friday sales. It took 3 days to ship not to bad, However it was the worst shipping DHL usps its been 9 days still have not received my items its been 3 hours away for 3 day. I feel like high end makeup shouldn't be shipped usps I've gotten things from China faster. Really depressing. If I ever order from him again I'm gonna check to see if I can pay for fast shipping I suggest you do the same.

I’ve ordered from here so many times. customer service is great and on top of everything I’ve ever had an issue with. I live cross country so it does take shipping a little while to get out but it’s to be expected.

I purchased on 23 Sep and today is 18 Oct. It already takes 25 days now and I still cannot get my parcel.
Last time, the shipping lost my parcel. This time they are still using the same shipping company.

Besides, the customer service Krystal keep copying the same sentences and not helping at all. And still using Covid19 as an excuse.

According to above reasons, I will not consider JS products anymore and not recommend it to everyone.

I ordered for the first time from Jeffree star, and now will never ever order again as I had the worst purchase experience. Customer service of Jeffree Star is of garbage grade. They never ever bother to respond to you, and in case they even respond, they will never every answer your question, rather they will write a nonsense response, about which you never asked. In my order, two lipsticks were delivered in defective condition and I sent them all the images to prove. To this, they replied me after 1 week and then said that there is no defect at all, so they were turning a blind eye to it, so as to hide that it was indeed their fault. Second problem, they charge exorbitant amount in the name of international shipping, however they choose the cheapest DHL package for delivery, which means that once the package reaches destination country, the customer would have to pay huge customs duty as they had opted fot a cheap DHL package (DHL offers a good package where all charges are borne by them, but JSC doesn't choose it even after charging a huge shipping charge to customers). People working at JSC including Jeffree himself never accept their mistakes, rather they will go all the possible ways to prove that customer was responsible, even though it wasn't the case. Jeffree should teach himself and his customer service team, some good manners. They all are very rude. They should learn to respect the value of people's hard earned money. I wish there was an option to give zero star review, however 1 star is the minimum requirement, hence I am choosing one star, otherwise would have given zero star.